Frequently asked questions
Where are A Tribe Called Zimbabwe products manufactured?
Our products are manufactured in Bulawayo, Zimbabwe.
What type of hide do you use?
We use premium Zimbabwean Nguni Cow hide .
Where can i see your ties in person?
We currently only have a regularly updated online gallery.We will be launching pop-up stores timeously .Please join our mailing list to get a notification whenever A Tribe Called Zimbabwe is in your city.
How do i care for my tie?
Do not wash.Do not bleach.Do not iron( you may press the satin back of the tie with a very warm iron should you want to rid fold lines).Do not dryclean.Do not tumble dry.Wipe down with a damp cloth.
I need my A Tribe Called Zimbabwe item repaired.How do i get this done?
We offer repairs free of charge. Please send us an email describing in detail what you would like to have repaired and we will get back to you.
How long will it take to have my item repaired?
This will depend on the nature of the repair.
Are you able to do special custom orders?
Please visit our ' Presidents Edition Custom' page for more information.
Why do you call it Presidents Edition and Queens Edition?
Because you're Royal, we've named our range after the highest office in the land. From medieval times Great Zimbabwe - Dzimbadzemabwe- shone as a jewel in Africa.Praised and visited even by the Queen of Sheba.We believe modern day Zimbabweans are no different to this historical legacy.We want Zimbabweans to remember who they are.We want friends of A Tribe Called Zimbabwe to be part of this great honor.You are Royalty.
Why did you call me?
Time to time we have further queries regarding an order.Our staff will call the customer for clarification.
Do you offer free shipping?
We don not offer free shipping.Our local shipping is standard $5-00 for a weight package maxim of 1kg.International shipping charges are depend on the DHL rate.